I spent weeks trying to get the issue resolved and I was hung up on and ignored and my account was locked. As soon as she forfeited the bonus MY DEPOSIT MONEY THAT I NEVER LOST WAS GONE. She swore to me that I would be able to withdraw my money so I allowed her to forfeit the bonus.
Then the agent came back and said no, that was incorrect and I would be able to withdraw my remaining $950 of my deposit money. I said that cannot be true, please check with a supervisor. When I called customer service, they said inexplicably that I forfeit all my deposit money since I didnt finish the bonus. When I tried to withdraw the remaining $950 of my deposit, the computer blocked me from doing so. I gambled for some time and wound up losing $50.
They offered a $500 deposit bonus but you had to wager $150,000 in action on their shaky, gitchy platform in order to claim it. I deposited $1000 into their scam online casino, thinking my money was safe as it is supposedly regulated by the state of New Jersey. This 'casino' is a complete criminal scam.
